Description

Customer Support Built for Modern Teams · One platform. Every customer conversation. · Everything your team needs · Helping thousands of teams support their customers · Frequently asked questions

Mava is a powerful customer support platform that seamlessly integrates with Telegram, Discord, your website, and email. It allows teams to consolidate all support requests into a single shared team inbox whilst leveraging public channel & private ticket AI. Mava features an AI bot that can automatically respond to frequently asked questions in public Telegram groups as well as Discord and Slack channels. Mava AI can also be used within our no-code chatbot builder for private support tickets.

Features

AI Automation: Auto-respond to user questions in public Discord, Telegram and Slack channels as well as private support tickets

Knowledge base: Automatically connect all of your existing content to train the AI

Unified Inbox: Consolidate support requests from multiple channels (Telegram, Discord, Website & email).

Ticket Automations: Streamline and automate support tickets.

No-Code Chatbot Builder: Easily create chatbots without coding.

Template Answers: Quick responses with pre-defined templates.

Analytics: Gain insights and optimize your support operations.

Use cases

Public group customer support

Private ticket customer support

Community management

Business development & customer onboarding

Specs

Type	Agent
Section	Customer support
Pricing	has a free tier
Platform	API only
Systems	api, web
Site language	en
Rating	5.00 (1 reviews)
Views	40 755
Launched	2024-12-05