Simple Phones

Simple Phones is an AI-powered communication platform that automates inbound and outbound business phone calls through customizable AI voice agents. It helps businesses handle calls efficiently, book appointments, answer FAQs, and provide customer support without missing calls.

The AI agents can answer inbound calls, make outbound calls (including follow-ups and cold calls), book appointments, calculate mortgage payments or other custom tasks, answer frequently asked questions based on uploaded FAQs or website content, route or escalate calls to humans or other numbers, leave messages, and fulfill customer requests.

Yes. You can continuously customize your AI agent’s training data, language, accent, behavior, call handling rules, and phone number. You can also add your website or FAQ documents for the AI to reference. Customizations are free and ongoing after initial setup.

Simple Phones supports multiple languages and accents—over 19 language/accent options are available, making it suitable for international businesses.

Calls are transparently logged, including the source, duration, and full transcript. Calls can be routed or escalated to different business numbers or human agents. Missed calls can be forwarded based on your preferences. Notifications (texts, emails, webhooks) can alert team members about specific customer needs.

Yes. Simple Phones allows you to keep your existing number or use numbers they assign. You can configure how missed calls are handled and routed.

Call data, recordings, and transcripts are securely stored and accessible only via your dashboard. The platform uses encryption and complies with data protection standards to safeguard sensitive customer information during calls.

Upon signup, you provide your business details and website or FAQ documents. A starter AI agent is generated, capable of basic tasks such as answering calls and booking appointments. You can then request ongoing customizations tailored to your business needs.

Yes. Simple Phones offers tutorials, help center articles, and responsive customer support for onboarding, agent creation, customization, and troubleshooting.

Pricing starts at around $49/month for 100 calls, with scalability for larger volumes. The service does not require long-term commitments.

Use cases include customer support automation, appointment scheduling, lead follow-ups and cold calling, FAQ answering, pre-screening customer inquiries, and retrieving customer or patient information.

Yes. It offers API and webhook integrations and CRM compatibility, enabling data sharing and workflow automation.