Conveyr

Conveyor AI is an AI-powered platform designed to automate the process of answering security questionnaires, RFPs (Request for Proposals), and other trust-related documents. It helps organizations speed up customer trust workflows, reduce manual effort, and maintain high accuracy in responses.

Conveyor AI can import and export questionnaires in various formats, including Excel spreadsheets, Word documents, PDFs, and Portal-based questionnaires (e.g., OneTrust). It supports complex formatting such as dropdowns, images, tables, checkboxes, and multiple tabs, preserving the original format when exporting answers.

Conveyor AI uses your organization's knowledge base, which can include security documents, curated Q&A pairs, external sources (e.g., company help centers, wikis), and past questionnaire answers. The AI matches each question against these in-scope sources to draft accurate answers, requiring no manual tagging or hinting.

Yes, Conveyor AI supports integration with third-party portals like OneTrust. It offers a browser extension that reads questions from any portal page and auto-fills them using your knowledge base. For some portals, there is a "zero touch" feature that requires only the portal link to automate the process.

Conveyor AI claims to provide 95%+ accurate answers on the first pass, significantly reducing the time spent on manual reviews and edits.

If answers are incorrect or incomplete, you can review and edit the responses directly within the platform, submit corrections through the feedback mechanism to improve future AI performance, validate AI-generated details with internal subject matter experts before sharing with customers, and contact support for persistent issues or to fine-tune AI agent responses.

Yes, Conveyor AI allows for customizable templates, integration with specific compliance frameworks (e.g., FedRAMP, HIPAA), and flexible workflows to adapt to diverse company requirements.

Conveyor AI includes accessibility features such as keyboard navigation and screen reader compatibility, meeting recognized accessibility standards.

Conveyor AI ensures data privacy and security by making all calls to OpenAI's API server-to-server, which ensures no client IP addresses are sent to OpenAI. OpenAI processes only search queries and the contents of your Conveyor Portal for delivering search results and generative answers. Additionally, customer-specific answers are curated into your specific Conveyor knowledge graph and do not go back into training customer-wide models.

Conveyor AI allows you to export completed questionnaires and generated data in standard formats like PDF and Excel, preserving all original formatting.

Conveyor AI provides multiple support channels, including email, live chat, an extensive online knowledge base, user forums and community groups, and prioritized support and dedicated customer success managers for enterprise clients.

While Conveyor AI is optimized for integration with common enterprise systems, it may face limitations with legacy platforms or unsupported file formats. Preprocessing documents or working with support can often resolve these issues.