Botpress

botpress.com

Enterprise AI agent platform for automated customer support.

Description

The AI-native customer support platform. · 8c2ee6f11d97b9dc404de245cb019b677184d5a8efb0dd5f8c00902fa28ce2fb · Takes real action on refunds, account updates, and multi-step workflows. Never hands complexity back to your team. · Botpress agents process refunds, update accounts, and run multi-step workflows, without ever handing complexity back to your team. · Most AI support tools fall apart when a ticket gets complicated. Botpress agents are built to handle the tough tickets. · No per-seat cost. Ever.

Botpress is the enterprise-grade AI agent platform for customer support. Founded as an AI agent company, Botpress has spent 10 years building the infrastructure that makes enterprise-grade AI support possible, with over 750,000 agents shipped. It handles the tickets that every other support tool escalates, works on top of any existing helpdesk or as a standalone, with no migration required and no per-seat cost. There is no technical ceiling on what it can do, and developer-level control is available for teams that need to go further.

Features

Enterprise-grade platform for AI agents

No per-seat licensing costs

Handles complex, multi-turn customer support conversations

Integrates with existing business systems and data sources

Deploys across multiple communication channels

Focus on scalability and operational efficiency

Use cases

Automating Tier-1 customer support inquiries

Providing 24/7 multilingual customer service

Qualifying leads and routing complex cases to human agents

Guiding users through troubleshooting and product onboarding

Handling common transactional requests like returns or bookings

Scaling support operations during peak periods without adding staff

Specs

Type	Agent
Section	Customer support
Pricing	paid
Platform	API only
Systems	api, web
Site language	en
Rating	5.00 (7 reviews)
Views	281
Launched	2026-06-08

Can do

agents workflow-automation

Integrations

WhatsApp aws HubSpot

Platforms

Tags

agents workflow-automation

Hashtags

agent #agents #workflowautomation #customerservice

Social

GitHub Discord LinkedIn

Found in sources

aiagentsdirectory

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