11Sight

11sight.com
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AI agents answer calls, book appointments, and boost sales 24/7.

Description

11Sight's AI Voice Agents · BEFore we launch the lıve demoplease fill out the form · Your Projected Results · Experience our · Discover Our AI Voices

At 11Sight, we are redefining customer interactions with AI-powered conversational agents that handle customer inquiries, book appointments, and close sales without human intervention—24/7, across all channels. Our conversational AI Agents serve as the first point of contact for customer and prospect conversations. They work with their human counterparts, either resolve the customer requests or escalate them as appropriate. They are built to answer and to ask questions to drive desired outcomes. They reduce costs, increase revenues, and customer satisfaction. We are in production with hundreds of dealers and growing fast.

Features

Front-desk Agent: Acts as a central hub for all customer interactions, answering questions about hours, location, and availability.
Service Agent: Automates service appointment bookings, allowing customers to easily set, reschedule, or cancel appointments.
Sales Agent: Engages with website visitors, answers questions, and escalates complex queries to a sales representative.
Outbound Agent. Manages outbound recall calls and appointments.

FAQ

11Sight is an AI-driven customer engagement platform primarily designed for automotive dealerships but also used in other industries. It offers AI-powered human-like voice agents that handle customer inquiries, book appointments, qualify leads, and drive sales 24/7 without human intervention. It supports voice, video, chat, and integrates seamlessly with CRM and DMS systems to sync call data and appointments in real time.

The AI agents answer inbound phone calls, understand natural speech, and perform tasks such as booking service appointments, confirming or canceling bookings, answering FAQs, and routing calls with context. It acts like a virtual receptionist reducing hold times and staffing overhead while providing a fast and natural conversational experience.

11Sight provides AI-powered voice and video calls with no downloads needed, accessible via browser or mobile. It offers 24/7 availability ensuring no missed calls or voicemails. It includes integration with automotive CRMs and other systems for automatic data logging and appointment scheduling. The platform also features enterprise-grade security and compliance with standards like GDPR and CCPA, call orchestration including routing, team ringing, and call recording, campaign management with tracking URLs and lead capture forms, and pre-call CRM intelligence to provide agents relevant caller info in real time.

Primarily automotive dealerships but also suitable for marketing, telecommunications, healthcare, banking, and other industries focused on accelerating sales by reducing time-to-first meeting and automating repetitive customer interactions.

It automates routine inbound calls, booking service appointments in under 90 seconds, reducing double bookings and missed calls. Human agents can then focus on high-value tasks. The AI handles about 76% of calls, transferring only complex cases with full context to human staff.

The pricing plans for 11Sight include Starter at $30 per seat/month, Premium at $50 per seat/month, and Enterprise with custom pricing. A 14-day free trial is also available.

Yes, all calls and AI interactions are end-to-end encrypted and compliant with privacy regulations like CCPA and GDPR.

Yes, it integrates with all CRM and DMS systems, including HubSpot through OAuth and automotive CRMs via XML ADF format, allowing seamless workflow integration.

11Sight offers a help center with tutorials, troubleshooting guides, and user support. Contact options include phone support and demo requests.

Specs

Type Agent
SectionSales & CRM
Pricing free (от $0/mo)
Platform Web + mobile
Systems ios, android, web
Hostingcloud
Who forBusiness
Complexityno-code
Site languageen
Rating0.00 (0 reviews)
Views147
Launched2025-06-05

Can do

agents transcription

Platforms

web ios android

Tags

support automation lead qualification virtual assistant sales engagement call routing

Hashtags

agent #transcription #agents

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